Sign in, manage your account and send feedback

Passwords go missing like ball markers — usually just when you need one. Treád can sign you in with a link in your email instead, and gets you back in quickly when a password goes astray. Here's how to get in, keep your Account in order, and tell us when something's not right.

1. Create your account

The Create your account page with a display name, an email address and a password typed in, and the Create account button ringed.

Got an invite link from your flock (your group)? Start from it — Join a flock shows how, and you come back to the flock once you're signed up. Otherwise press Sign up on the sign-in page.

Type your Display name — the name your flock will see on leaderboards and cards — your Email and a Password of at least six characters, then press Create account. When Treád says Check your email, open the email it sent and press its link. That confirms your account and signs you in.

Create your account after pressing Create account: Check your email, with the address the confirmation link went to, ringed.

2. Sign in

The Sign in to Treád page with an email address and a password typed in: the Sign in button ringed and numbered 1, and Sign in with magic link beneath it ringed and numbered 2.

On Sign in to Treád, type your email and password and press Sign in ①. Treád opens Events, or the page you were going to.

Rather not bother with a password? Press Sign in with magic link ②, type your email and press Send magic link. Treád says Check your email; press the link in the email and you're signed in. Use password instead takes you back.

The sign-in page after choosing a magic link: one email box, the Send magic link button ringed, and Use password instead beneath it.
The sign-in page after pressing Send magic link: Check your email, saying a magic link went to the address typed, ringed.

3. Forgot your password

The password box on the sign-in page, with the small Forgot password? link beneath it ringed.

On the sign-in page, press Forgot password? under the password. On Reset your password, type your email and press Send reset link.

The Reset your password page with an email address typed in and the Send reset link button ringed, Back to sign in beneath it.

Treád says Check your email. The email's link opens Set new password: type a New password of six characters or more, the same again under Confirm password, and press Set new password.

Reset your password after pressing Send reset link: Check your email, saying a reset link went to the address typed if it has an account, ringed.
The Set new password page, with a box for the new password, one to confirm it, and the Set new password button ringed.

The email's link has already signed you in, so when Treád says Password updated! it takes you straight to Events. Next time you sign in, use your new password.

Set new password after pressing Set new password: Password updated!, with the line saying you're signed in and being taken to your events, ringed.

A reset link works once. If yours has expired or you have used it already, Treád says so — press Send a new reset link and use the link in the newest email. No email? Look in your spam folder, and check the address you typed is the one you signed up with.

4. Open your Account

The More menu open: under Treád, your name and email, then its rows, among them Support & feedback, the Account row ringed, and Log out.

Press ⋯ in the header for the More menu. Under Treád it shows your name and email; press Account. Where the More menu sits, and the rest of it, is in Find your way around.

The Account page: your photo and name at the head with your bio beneath, then the Account part with your display name and email, the page's name ringed in the header.

The Account page holds your photo and bio, your name and email, how Treád looks, the hand you play with, your password, and your flocks. Under Theme, choose Dark, Light, or System to follow your phone's own setting; the choice is kept on that phone. Your handicap and your record live on your Profile instead — see See your handicap and record.

The Flocks part of the Account page: two flocks, each with Member beside its name, the first ringed.

At the foot, Flocks lists every flock you're in, with Admin or Member beside each. Press one to open it. To leave a flock, ask one of its admins to remove you.

5. Your photo, name and bio

The head of the Account page: your photo, or your initial, ringed, with the little camera on it, and your name and bio beside it.

Press your photo — the one with the little camera on it — and choose a picture from your phone. Once you have a photo, the small ✕ beside it removes it.

Under your name it says No bio yet until you write one: press the pencil beside it, write a line about yourself (up to 200 characters) and press Save. Cancel leaves it as it was.

The head of the Account page with the bio open for writing: a line typed in, and the Save button beneath it ringed, Cancel beside it.

Under Account you'll see your Display name and your email. To change your name, type the new one under Display name and press Save; Treád says Display name updated. and your flock sees the new name. Beneath the email it says Contact support to change your email.

The Account part of the page: Display name with your name in it, your email beneath, and Contact support to change your email ringed.

Under Golf Profile, press Right-handed or Left-handed. It saves as soon as you press it — the hand you chose fills in and Treád says Saved. — and GreenVision uses it.

Golf Profile on the Account page after pressing Right-handed: Right-handed filled in beside Left-handed, both ringed, and Saved beneath them.

6. Change your password

The Password part of the Account page: a new password typed twice, and the Change password button ringed.

Under Password, type your New password — six characters or more — and the same again under Confirm new password, then press Change password.

Treád emails you a code. Type it under Verification code and press Confirm. Cancel leaves your old password as it was.

The Password part after pressing Change password: a note that a code was emailed, the code typed under Verification code, and the Confirm button ringed, Cancel beside it.

Treád confirms with Password changed.

The Password part after pressing Confirm: Password changed. ringed, beneath the password boxes, now empty again.

7. Log out

The Treád half of the More menu, with Log out ringed at its foot.

Press ⋯ in the header, then Log out at the foot of the More menu. Treád signs you out and opens the sign-in page.

8. Send us feedback

The head of the Support page: the search box, and beneath it Send feedback — a problem, a question or an idea, ringed.

Something not working, a question, an idea — or an email to change? Press ⋯, then Support & feedback. Under the search, press Send feedback — a problem, a question or an idea. Every Support page also ends with Tell us.

The Feedback page: What's this about? set to Bug Report, a message typed under Your message, and the Send Feedback button ringed.

Under What's this about? choose Bug Report, Feature Request or General Feedback. Write it under Your message and press Send Feedback, and Treád says Thanks for your feedback! It knows which page you came from, so there's no need to explain where you were.

The Feedback page after pressing Send Feedback: Thanks for your feedback!, with a Back button, ringed.